سياسة الاستبدال والاسترجع

  • Replacement is available for free in the event of a manufacturing defect in the product
  • Return is available if the product has not been used and the cost of return is on the customer
  • The shipping value of 29 riyals will be deducted in case of return
  • The return period is 7 days from receiving the order
  • In case of return, the shipping carton must be in good condition and the product box is free of parts
  • In the case of ordering by (instalments), no refund will be given
  • Musk and oud oil do not support return
  • Saffron does not support retrieval